Return & Refund Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase on damaged or unfit for purpose goods supplied by Entrance Matting Ireland(A trading name of CC Matting Ltd). You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:
  • Discounted items are final and cannot be returned or exchanged.
  • Returned items must have tags still on and be returned in original product packaging.
  • Returned items must have no visible signs of wear or use.

To initiate a return, please complete the following steps:
  1. Reply to your order confirmation email to request which products you would like to return
  2. Upon receipt of your email, Entrance Matting Ireland will supply you with a return label and process your request within 5 working days.
  3. Send all items back to us using the label provided

Additional Information:
  • Your refund will be applied directly to you once Entrance Matting Ireland receive and inspect the goods
  • If you have any further questions please email: info@entrancemattingireland.ie or call us on 021 4701669.
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