- Coir Mats: In Stock - Order dispatched from our warehouse within 2-3 business days from receipt of order.
- Loose Lay Mats: In Stock - Order dispatched from our warehouse within 2-3 business days from receipt of order.
- Modular Mats are an install product and are dependent on customer approval and pre site inspection. Install date is supplied to customer upon agreeing of terms and conditions.
- Anti-Fatigue Mats: In Stock - Order dispatched from our warehouse within 2-3 business days from receipt of order.
Some of these shipping times will vary around holiday seasons, if a customer requires a particular product over a holiday season please contact us to ensure we can satisfy your requirements.
Delivery & Assembly Information
1. Delivery Coverage
We deliver throughout the Republic of Ireland. For residential addresses, deliveries are made to the ground floor only. For commercial premises, items will be delivered either to a ground-level reception area or goods-in bay, provided that no staircases restrict access. If delivery to an upper level is needed, this can be arranged for an extra fee—please contact us for a quote. Kindly note, packaging and pallets are not removed upon delivery (see Section 3).
2. Delivery Costs
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Standard shipping: €11 per order
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Express delivery via DPD: €18.50 per order
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Aluminium trims (2m in length): €14.50 per shipment
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Pallet delivery (items over 30kg): €85 per shipment
All delivery charges exclude VAT.
3. Delivery Guidelines
Customers are responsible for providing accurate delivery details, ensuring someone is available to accept the goods, and confirming there are no access restrictions (e.g., stairs or parking limitations) for the delivery vehicle. If a delivery cannot be completed due to incorrect details or no one being available, the order will be returned to the delivery depot, and the customer will be charged for re-delivery.
Deliveries to residential addresses are made to the front door. Commercial deliveries are to a ground-level reception or goods-in point. If delivery above ground floor is required, arrangements must be made in advance, and additional charges will apply (see Section 5).
For larger deliveries, items may arrive on pallets. Customers are responsible for unpacking and disposing of all packaging materials and pallets. Please contact us in advance if this presents a problem.
4. Delivery Timelines
Delivery times vary depending on the product. Please reach out to us for accurate lead times. While we do our best to meet stated delivery dates, we cannot guarantee delivery on specific days. Part shipments may occur.
5. Product Assembly
Many items are supplied flat-packed to keep shipping costs low. If you would like us to provide assembly or installation services, we can arrange this for an additional fee. Please contact us for details.
6. Damaged or Missing Items
In the rare event that an item arrives damaged or goes missing during transit, please contact us immediately. We aim to resolve any delivery-related issues within two working days of notification.
7. Delivery Terms
Our standard delivery terms follow DAP (Delivered at Place). If you arrange your own courier, FCA (Free Carrier) applies, and all responsibility for transportation, insurance, and claims rests with the customer. These terms are aligned with INCOTERMS 2020 and Orgalime S2000.
8. VAT
All orders are subject to Irish VAT, unless the purchaser qualifies for an exemption under VAT status 56B.
9. Force Majeure
Entrance Matting Ireland will not be held liable for any delivery delays or failures caused by events outside our control, including but not limited to extreme weather, strikes, pandemics, or other acts of God.